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Julie Mailhot

Julie started at Air Canada in 1987. She was a Customer Service agent working both in the call center and the Montreal airport. She soon realized she wanted to work more on the technical side of the airline. After a few years in the weight and balance department, Julie obtained her flight dispatch license and moved to Toronto to the Flight Dispatch department. There she went on to be the first woman Chief Flight Dispatcher and soon became the first director of the entire Aeronautical department. Presently,  Julie is the Chief Operating Officer at Air Georgian overseeing all aspects of operations including flight operations, maintenance, SOC, inflight, customer service, safety, security, reliability, and efficiency. Prior to this role, she served as Director of International Operations and Customer Service where she ultimately oversaw and supported 71 international stations and call centres, as well as all aspects of customer relations.

She has been a member of International Air Transport Association (IATA) and Chair for the Regional Coordinating Group for Safety, Operations and Infrastructure for the Latin America and Caribbean regions, and a committee member for the Customer Experience Board (CEB) for Star Alliance.

Julie proudly serves as the President for Dreams Take Flight and is a board member for the Canadian International Air Show. She is also a passionate ambassador for the Air Canada Foundation. In 2018, she received an Elsie MacGill Northern Lights Award in the Business category.